The Customer Service Center is Happy to Assist

The Customer Service Center handles inquiries for every department in the City of Taylor except Taylor Police, Taylor Fire and the Taylor Community Library.

We are located on the first floor of the Municipal Building 23555 Goddard Road at Pine St., just off of the main atrium on the first floor. Our hours are 9 a.m. to 4:45 p.m. Mondays through Fridays.

The center can be reached by calling (734) 287-6550 or visiting in person. The staff assists hundreds of customers daily.

Agents answering calls do their very best to accommodate each customer with in a timely fashion. Some calls require more detail than other calls, so please be patient during certain times of the year.

Know Before You Go

City hall cashier does not accept debit/credit cards. You can use our pay-on-line service or by calling 1-888-272-9829 or take advantage of the payment drop box located just outside City Hall on Pine Street. If you are using the official payment site for water bills have your account number and jurisdiction code 3212 If paying property taxes use jurisdiction code 3211.

Quick Information


  • Animal Shelter   Monday-Friday 9-4 Sat. 9-11 Accepts Credit Cards
  • City Hall Monday- Friday 9-5 Does NOT accept Credit Cards Cash-Check-Money Orders Only
  • Police & Fire

    Emergency Call 911

  • Taylor Compost Facility Monday-Saturday 8-2:45 Accepts Credit Cards
  1. Water  FAQs
  2. Assessor FAQs
  3. Building  FAQs
  4. Public Works FAQs
  5. Ordinance FAQs 
  6. Treasurer FAQs 

Emergency Alert Center

Here you can stay up to date with current emergency alerts such as Snow Emergencies, Water issues and Trash Collections in your area. We will keep you informed of important information to avoid calling into City Hall.

  1. LATE WATER BILL WAIVER runs out on August 10
  2. VEHICLES BEING AUCTIONED for next two weeks online
  3. GODDARD ROAD RESURFACING begins June 15, runs through early October
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Customer Service Staff

  1. COVID-19 UPDATE: South Lyon spike attributed to parties (including countywide totals)

    An increase in COVID-19 cases near South Lyon can be attributed to graduation and prom parties, health officials said Monday. Fifty residents of the 48178 ZIP code, which covers the city, have tested positive for COVID-19 in the last 30 days. Read on...

  2. Unofficial results of the August 4, 2020, elections

    These are the unofficial results of the August 4, 2020, elections in the City of Taylor. A little over 24 percent of registered voters cast ballots. Read on...

  3. City Hall tentatively plans to reopen August 10, with restrictions

    The City of Taylor tentatively plans to reopen City Hall to visitors on Monday, August 10. Read on...
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