The Customer Service Center is Happy to Assist

The Customer Service Center handles inquiries for every department in the City of Taylor except Taylor Police, Taylor Fire and the Taylor Community Library. 

We are located on the first floor of the Municipal Building 23555 Goddard Road at Pine St., just off of the main atrium on the first floor. Our hours are 9 a.m. to 4:45 p.m. Mondays through Fridays. 

The center can be reached by calling (734) 287-6550 or visiting in person.  The staff assists hundreds of customers daily.

Agents answering calls do their very best to accommodate each customer with in a timely fashion. Some calls require more detail than other calls, so please be patient during certain times of the year. 

Know Before You Go

City hall cashier does not accept debit/credit cards. You can use our pay-on-line service or by calling 1-888-272-9829 or take advantage of the payment drop box located just outside City Hall on Pine Street.  If you are using the official payment site for water bills have your account number and jurisdiction code 3212  If paying property taxes use jurisdiction code 3211.

Quick Information


  • Animal Shelter   Monday-Friday 9-4 Sat. 9-11 Accepts Credit Cards
  • City Hall Monday- Friday 9-5 Does NOT accept Credit Cards Cash-Check-Money Orders Only
  • Police & Fire

    Emergency Call 911

  • Taylor Compost Facility Monday-Saturday 8-2:45 Accepts Credit Cards
  1. Water  FAQs
  2. Assessor FAQs
  3. Building  FAQs
  4. Public Works FAQs
  5. Ordinance FAQs 
  6. Treasurer FAQs 

                           Eme​rgency Alert Center

Here you can stay up to date with current emergency alerts such as Snow Emergencies, Water issues and Trash Collections in your area.  We will keep you informed of important information to avoid calling into City Hall. 
  1. POLICE SEEK INFORMATION on golf course vandalism
  2. WATER MAIN project to begin July 22 in Northwest Taylor
  3. REPORT POTHOLES properly for best results
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Customer Service Staff

  1. FEMA denies initial call for flood-related declaration

    Gov. Gretchen Whitmer's initial application for a Presidential Declaration of a major disaster related to this spring's flooding in Michigan has been denied by FEMA. The governor has 30 days to appeal the denial, and is expected to do so. Read on...

  2. Repaving, new road storm drains for Cape Cod, beginning Sept. 10

    The City of Taylor has contracted with Al’s Asphalt Paving to resurface Cape Cod from Brest to Goddard and replace the road storm drains. Work is scheduled to start September 10. Read on...

  3. City to resurface Koths from Telegraph to Pardee, starting Sept. 3

    The City of Taylor has contracted with Al’s Asphalt Paving to resurface Koths from Telegraph to Pardee and work is scheduled to start September 3. Read on...
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