MEETING TO FOCUS ON NEW WATER METER SYSTEM

The City of Taylor Department of Public Works has scheduled a meeting open to the public at 6 p.m. on Thursday, May 15, to focus on the implementation of the new water meter system in the community. This informational meeting will be held in the City Hall Council Chambers, 23555 Goddard Road.

The City has approved implementation of the mandatory program that will change out existing meters in commercial and residential properties in the community. DPW Executive Director David Mackie will give a brief power point presentation, offer handouts on the water meter change out and field questions.

DPW officials offer some common questions and answers on the water meter changes:

Q- Will anyone need to enter my house?
A- Yes. Water meter and main water shut-off valves are inside homes and businesses. In most case, the meter is currently wired to an MXU box mounted on the outside of the building or home. Each water meter will be removed and replaced with a new Sensus iPERL meter. The new meter will be wired to a new Flex Net box mounted and will be placed in service after programming. In most cases, it will be located in the exact same location as the current MXU box. They will also try to use the existing wire to connect the new meter to minimize inconvenience.

Q- When will the meter replacement be scheduled?
A- Utility workers will make every effort to install meters during regular business hours, Mondays through Fridays, 8 a.m. until 3:30 p.m. Since some people will not be home during that time frame, the workers will attempt to accommodate everyone's schedule. As a result, they will schedule some appointments in the late afternoon or early evening. Some Saturdays may be used as a last resort.

Q- Do I need to have any plumbing work done in conjunction with the replacement?
A- Usually not. The new meters are the same length as the existing ones, so don't expect problems. If you have a valve next to your meter, try to make sure that it is in good working condition before the workers arrive. If it is not working properly or you don't have one but want one installed, you'll need to contact a plumber to have the work completed before the new meter is installed.

Q- Are there any safety concerns?
A- No. Flex Net will read through radio towers which are regulated by the FCC.

Q- Do I need to be home for an appointment?
A- Yes. That is policy of the water utility. The owner or an adult representative (18 or older) must be present.

Q- How long will it take?
A- Residential installations should take to more than 30 minutes, Commercial and industrial cases could take longer. Times will be addressed on a case-by-case basis.

Q- Will my water be interrupted during the appointment?
A- There will be no interruption during the Flex Net installation. During the water meter change out you will experience a brief interruption. An unforeseen circumstance -- valve failure or shutoff valve failure -- could cause additional interruption. However, those instances are rare.

Q- What if there is a problem with the new meter?
A- Call the water utility office of the Customer Service Center at City Hall (734-287-6550). After hours or in an emergency, call Police at (734) 287-6611.