Hours:
Monday through Friday
8 a.m. to 5 p.m.

The Taylor Water and Sewer Department is responsible for the operation and maintenance of 308 miles of water main and over 248 miles of sanitary sewer mains. There are 31 full- and part-time employees in the Water Department located in two separate offices: the Administration office and the Field Operation office.

Billing Information:
The Water Department provides many customer service activities and offers information regarding safe water issues of concern to residents. The office also undertakes water meter reading within city limits. Our Automated Meter Reading System enables us to read water meters without having to enter a home or business. It also eliminates all estimated bills.

Should you receive an estimated bill, please contact the Water Department between the hours of 8 a.m. - 5 p.m. Monday – Friday (excluding holidays) at (734) 374-1363, so that any mechanical problem (such as a dead battery or loose wire) can be corrected. Water accounts are billed on a bi-monthly basis.

Locations:
The Administration Office is located on the first floor of Taylor City Hall, 23555 Goddard Road, and the phone number is (734) 374-1363. Use this location for questions or information on the status of your water account, scheduling of appointments, setting up final water reads, customer service calls, water taps and general water questions.

The Field Office is located at the Department of Public Works Building, 25605 Northline Road and the phone number is (734) 374-1393. Use this location for property restoration concerns, water main breaks or other system maintenance issues.