What happens when a water main breaks?
Please be aware that it takes approximately 2 - 3 hours for utilities to be marked before work can begin on repair of a water main. Staff is on call 24 hours a day, seven days a week, and will begin repairs as soon as possible to minimize disruption of your water service. Following a water main break, it may be necessary to restore (concrete, asphalt, lawn etc.) the disturbed property. We will restore this property to the state it was in prior to the main break as soon as possible. Typical restorations generally begin in the spring (April 1) and end in the fall (November 1).

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1. I am moving. What do I need to do?
2. How can I pay my water and sewer bill?
3. How can I reach the Water and Sewer Department outside of normal business hours?
4. What happens when a water main breaks?
5. My water is discolored. What does this mean?
6. How do I turn my water off at the curb?
7. How long will the water be off?
8. How do I get my meter replaced?
9. How do I report a water main break?
10. Why is my water bill so high?
11. How do I receive an actual or final reading?
12. What do I do if I have a water leak?